Lawrence Hunt & Co. Ltd is a family owned Company operating a chain of independent convenience stores operating under the Spar banner in the North West of England.
We started using Concentric HR in 2015 and I would have no hesitation in recommending them to other businesses.
We employ over 500 members of staff and Laura has so far assisted in many different areas, including help with the complete redrafting our company’s handbook and updating employment contracts.
I feel I have built up an excellent working relationship with Laura. She is extremely approachable, very knowledgeable and always responds promptly. HR is a complex area with many different laws and regulations but Laura manages to explain these in layman’s terms so it is easy to understand. She has proven to be a real asset to our company, someone we can call on as, and when, we need HR assistance leaving us free to concentrate on running the business. I feel like we now have the benefits of a permanent port of call for HR queries at a fraction of the cost of employing someone full time.
Philippa Bailey, Finance Director
Rieves UK Ltd is the UK's No.1. retail lottery specialist, operating from 35 kiosks situated within UK shopping centres, selling both National Lottery and Charity products and services.
We have now worked with Concentric HR for four years. They have been instrumental in the success of our business through the detailed and robust advice they provide – HR professionals with a commercial focus who help you achieve the outcome you require. Concentric are pro-active in advising and explaining the many legal and regulatory changes within HR, which allows us to manage change in an appropriate and timely way whilst remaining focused on our business. They have proven themselves time and time again in the support we have received and I would highly recommend the team to any business. Simply, a faultless service.
Richard Cockburn, Managing Director
Alfred Jones (Warrington) Ltd is a family run Company operating a chain of independent convenience stores operating under the Spar banner.
We have engaged Concentric HR on a retained basis for over nine years now, and I can fully recommend their services.
Laura is very approachable and extremely knowledgeable about HR and employment law. We have developed an excellent working relationship and Laura thoroughly understands our business; it is as if we have our own HR Manager but at a fraction of the cost.
Laura understands the constraints which we face as a small retailer in a competitive market, and the advice which she gives is always pragmatic and commercially sound.
I firmly believe that Laura has added value to our business not only by ensuring that we comply with employment law, but in helping us to build better employee relations and so to retain the best people.
I would have no hesitation in recommending Laura to any SME looking to outsource their HR in a cost effective way.
Ken Gallant, Retail Director
Total Glass is one of the UK’s leading manufacturers of PVC-U and aluminium windows and doors, based in Knowsley, Merseyside.
We have engaged Concentric HR on a retained basis since January 2011, and have always found the service to be excellent. Laura is professional, approachable and always quick to respond to any query or request. Laura understands our business, and the HR advice that she gives is always practical and commercially sound.
Laura has developed good working relationships with our managers and has given us the peace of mind we need to carry on with our business, safe in the knowledge that our HR is being taken care of.
Most importantly, the service provided by Concentric HR costs a small fraction of what it would cost us to employ an in-house HR Manager.
Julian Wetherall, Managing Director
Medical Money Management is one of the UK’s largest privately owned independent financial planning practices.
Laura transformed our recruitment process ensuring our Job descriptions and Role Profiles now attract the right quality of candidates. The interview structure she designed has resulted in successful recruitment as well as successful non-recruitment! One of the unexpected consequences has been the change to the appraisal process, now linked to the key behaviours in the Role Profile. This is a much more robust system, easily adopted by Managers and staff, with positive feedback from all parties.
Michelle Wilde, Partner
As our company grew, we struggled to keep up with the HR side of things, but could not justify employing somebody to look after it, this is when we contacted Concentric HR.
Concentric HR have brought our HR policies and internal systems up to date, and is always on hand to offer advice and guidance when needed. Concentric HR have been a huge help to our company, allowing us to concentrate on growing our business, without worrying about the minefield of HR, I would not hesitate in recommending their services.
Dave Whelan, Director